REFUND POLICY

We offer a 100% Satisfaction Guarantee so we always aim to problem solve any issues until satisfaction.

Firstly we request you email any questions about sizing or performance to

support@kiddicare.co.nz

Our returns policy is as follows:

CHANGE OF MIND AFTER ORDER

We require a 48hour notice period(during business days) for any changes to your order. Unfortunately, once your order has been processed, we are unable to make changes or offer are fund.

INCORRECT SIZE DELIVERED, OUR ERROR

Please contact us and we will immediately rectify this by dispatching the correct size to you, a tour cost.

INCORRECT SIZE DELIVERED,YOUR ERROR

We require a 48 hour notice period(during business days) for any changes to your order. Unfortunately, once your order has been processed and delivered, we are unable to offer are fund or replacement.